Support Request Template
What version of phpBB are you using? phpBB 3.3.9 (best of recollection)
What is your board's URL? https://warmglass.com/phpBB3
Who do you host your board with? LiquidWeb
How did you install your board? I used the download package from phpBB.com
What is the most recent action performed on your board? Update from a previous version of phpBB3
Is registration required to reproduce this issue? No
Do you have any MODs installed? No
Do you have any extensions installed? Yes
What version of phpBB3 did you update from? phpBB 3.0-B1
What extensions do you have installed? ACP Add User
What styles do you currently have installed? prosilver
What language(s) is your board currently using? English
Which database type/version are you using? mySQL, not sure of version
What is your level of experience? Comfortable with PHP and phpBB
What actions did you take (updating your board; installing a MOD, style or extension; etc.) prior to this problem becoming noticeable? Noticed that ACP Add User extension was no longer working (just gave blank screen), so switched to allowing software to register automatically, instead of registering manually with ACP Add Uer extension. Also suspect that cookies may not be working properly because wouldn't stay logged in over past few sessions.
Please describe your problem.
Unable to log into board, even as user. Get the following message: "The submitted form was invalid. Try submitting again."
Using reset password feature gives this result: "The submitted form was invalid. Try submitting again."
This happens even if I create a new Admin1 user in MySql.
Generated by SRT Generator
What version of phpBB are you using? phpBB 3.3.9 (best of recollection)
What is your board's URL? https://warmglass.com/phpBB3
Who do you host your board with? LiquidWeb
How did you install your board? I used the download package from phpBB.com
What is the most recent action performed on your board? Update from a previous version of phpBB3
Is registration required to reproduce this issue? No
Do you have any MODs installed? No
Do you have any extensions installed? Yes
What version of phpBB3 did you update from? phpBB 3.0-B1
What extensions do you have installed? ACP Add User
What styles do you currently have installed? prosilver
What language(s) is your board currently using? English
Which database type/version are you using? mySQL, not sure of version
What is your level of experience? Comfortable with PHP and phpBB
What actions did you take (updating your board; installing a MOD, style or extension; etc.) prior to this problem becoming noticeable? Noticed that ACP Add User extension was no longer working (just gave blank screen), so switched to allowing software to register automatically, instead of registering manually with ACP Add Uer extension. Also suspect that cookies may not be working properly because wouldn't stay logged in over past few sessions.
Please describe your problem.
Unable to log into board, even as user. Get the following message: "The submitted form was invalid. Try submitting again."
Using reset password feature gives this result: "The submitted form was invalid. Try submitting again."
This happens even if I create a new Admin1 user in MySql.
Generated by SRT Generator
Statistics: Posted by Brad Walker — Mon Mar 25, 2024 3:11 pm